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CANCELLATION POLICY

Cancellation Policy

Please read our cancellation and refund conditions before making a reservation.

  • Free cancellation is available up to 24 hours before the tour start time.
  • Cancellations made less than 24 hours before departure are non-refundable.
  • In case of unsuitable weather conditions or operational safety reasons, the tour may be rescheduled or fully refunded.
  • If the guest does not arrive at the meeting point on time, the booking is considered a no-show and is non-refundable.